Terms and Conditions & Privacy and Policy

1. Return & Exchange:

 

 1.1. Return/Exchange

     1.1.1. Not delivered the same product placed in order.
     1.1.2. Product that are already defective while receiving the package.
     1.1.3. Extra quantities delivered against order placed.

 

 1.2. Products once purchased are Non-Returnable and Non-Exchangable, except at 1.1

 

 1.3. Payment once made are Non-Refundable for Products purchased, except at 1.1

 

 1.4. Payment are Refundable only for the Return of products purchased, according to 1.1

 

 1.5. Products that are to be Returned/Exchanged must be packed safe and well as it was been while receiving the package.

 

 1.6. Customers must sent the photo of the receipt and the package of the product with 'from' and 'to' address found written or printed on a paper pasted on the outside of the box before handing over the product for return to courier or post office, through WhatsApp or Mail within 7 days from the date of purchase, in order to confirm the Return/Exchange of Product.

 

 1.7. Refund will be executed only after receiving the product and verifying the product for "No Damage found".

 

 1.8. Products that are found damaged in return will receive no Refund and it is not eligible for Exchange also.

 

 1.9. Payment that are Refundable will be Refunded to the same payment source from which payment made within 10 working days.

 

2. Donation:

 

 2.1. Payment once made are Non-Refundable for Donations.

 

 2.2. Donations that are made  to "Rock Snow Productions" are not eligible for Tax exemption under section 80G.

 

3. Appointment:

 

 3.1. Half payment are Refundable for Appointments completed.

 

 3.2. Full Payment are Refundable for Appointments that are cancelled or not completed at given point of time.

 

All Terms and Conditions & Privacy and Policy are subject to claim by Rock Snow Productions company.

Rock Snow Productions company holds it own rights to change or remove or add any of its Terms and Conditions &

Privacy and Policy at any time without any prior information or notification to customers.